In this section
Download our Appeals Flowchart (PDF) for an overview of the process.
Goldsmiths Students' Union will be offering same-day appointments every weekday between 1st and the 24th of July. Students wishing to make an appointment should telephone reception (02077172511) as soon after 9am as they can. They will then be booked in to see an advisor that day whilst there are appointments still available. The SU reception will be open 9:00am-12:30pm and 1:30pm-5:00pm, the only exception is July 24th, when reception will be open from 10am.
Students may also wish to attend the drop-in sessions that will be run twice a week until August 2nd by the Appeals & Complaints team: they are scheduled every Monday from 10am-12pm and Wednesday from 1:00pm-3:00pm at the Student Centre. We offer a free, unbiased and confidential service to all students.
Students have the right to appeal decisions made by the academic bodies of the College which relate to the outcome of an assessment or examination, or to their progression.
An appeal may be submitted against:
- an assessment result
- a degree classification
- a decision consequential to unsatisfactory academic progress
- the requirement to repeat elements prior to progression
- failure of the programme
It is in your interest to provide evidence to support your case.
When appealing under the ground of extenuating circumstances your appeal must be supported by evidence from an appropriate authority, such as a registered medical practitioner, or undertaker or coroner. If your appeal is not supported by evidence it will be dismissed. Those students who struggle to obtain evidence within the time frame for submitting an academic appeal (21 days after receipt of Transcript) may be granted an extension at the discretion of the appeals officer.
Further information on the types and nature of evidence required when submitting an appeal can be found on our guidance page.
Postgraduate Research students have the right to request a review of a decision made by a Postgraduate Research Committee, including the outcome of a viva or Special Academic Review. Students must have received their Outcome Letter from the Student Centre before they can appeal.
We recommend that you consult our guidance before submitting an appeal. You may also download it as an interactive PDF here:
The General Regulation concerning academic appeals can be found here.
The informal stage. Although it isn't mandatory, it can be helpful to seek clarification of an assessment outcome or examination board’s decision, or discuss your concerns and the appeals procedure with a member of staff such as your tutor, the Departmental Senior Tutor, or Programme Convenor. This can provide an opportunity to manage your expectations before you decide whether to submit a formal appeal.
Students are strongly encouraged to seek advice from the GSU advice service before submitting an appeal.
The formal appeal stage. You must complete the below form and attach any pertinent evidence within 21-days of the day you recieve your Transcript.
For Transcripts published on 1 July the deadline for appeals has now passed. Any appeal received after the 21 day deadline will need to include in a clear explanation why it was not possible to meet the deadline, with evidence to support that explanation. This may be medical evidence to explain the delay, or other evidence as published on the College website.
This is in addition to providing details of the grounds of appeal and supporting evidence as set out on the appeals form.
This is an online form, and will be sent to the Appeals Team as soon as you complete it. We will write back to you within five working days to inform you whether your appeal is valid:
The review stage. If you are unhappy with the Stage Two outcome you must complete the below form and attach any supporting evidence within one-month of the date of the Stage Two decision letter. A review request can only be considered if it is based on one or more of the following grounds:
- There were procedural irregularities in the conduct of the appeal.
- Fresh evidence can be presented which could not reasonably have been made available with submission of the Stage Two Form.
- The outcome of the appeal was not reasonable in all the circumstances.
This is an online form, and will be sent to the Appeals Team as soon as you complete it:
If your appeal is against the outcome of an assessment misconduct hearing (eg, for plagiarism), you must complete the Assessment Misconduct Challenge Form (PDF).